FAQS

🌟 How can I track my order?

Once your order is shipped, we will send you a confirmation email with your tracking number and a link to the courier's tracking page. You can use this information to monitor the status of your delivery. 📦

🔄 What is your return policy?

Our return policy allows you to return items within 7 days of receipt for an exchange or refund. The items must be unused, unwashed, and in their original packaging with all tags attached. Please contact our customer service team to initiate a return. 🔄

📞 How do I contact customer service?

You can reach our customer service team through the following methods:

  • Email: 📧

  • Phone: +923214037781 📞

  • Address: Crinkle, Lahore, Pakistan 📍

We are available to assist you 24/7. 🌟

🌍 Do you offer international shipping?

No, we currently do not offer international shipping. Our services are limited to domestic shipping within Pakistan. Please refer to our on our website for more details. 🌏

❌ How can I cancel my order?

To cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed or shipped, we will be able to cancel it for you. If the order has already been shipped, you may need to wait for it to arrive and then initiate a return. ❌

💳 What payment methods do you accept?

We accept a variety of payment methods, including:

  • Cash on Delivery (COD) 💵

🛍️ How do I know if my order was successful?

After placing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam/junk folder or contact our customer service team for assistance. 📩

💥 Shop with Confidence: Explore Crinkle’s exquisite collection and transform your wardrobe today! 💥